Update On The Port Botany Landside Improvement Strategy

The following information has been provided by the Customs Brokers and Forwarders Council of Australia:

“Representatives from the Customs Brokers and Forwarders Council of Australia Inc. (CBFCA) attended a Port Botany Landside Improvement Strategy (PBLIS) Road Taskforce meeting on 21 July, 2011.  The CBFCA noted improvements in operational performance since PBLIS implementation on 28 February, 2011, which appeared to be in line with data presented by the Sydney Ports Corporation (SPC).

SPC will soon be making adjustments to the PBLIS Mandatory Standards to further refine operational arrangements.  Details of these changes and an overall progress report will be provided to members in the near future in the form of a formal SPC PBLIS Newsletter.  In the interim, the following information may be of interest as a summary of the main issues emerging from the most recent meeting:

Truck Tracking System

SPC have completed installation of a sophisticated Truck Tracking System. Upon implementation, it will be used to measure Truck Turnaround Times (TTT) from when trucks join any queue (rather than a stevedore measurement from the terminal gate) as well as port departure and waiting times.  280 carriers are registered with a total of 2113 tags fitted to vehicles.  Testing is currently taking place and will be ready for a go live by September 2011.  Actual implementation will be delayed until early 2012 to coincide with the introduction of other PBLIS regulations.

Operational Performance System

The CBFCA provided feedback that the compliance verification is excessive for members and transport operators in reconciling stevedore invoices against operational data.  SPC and stevedores claimed that through close collaboration, invoicing accuracy is continually improving.  SPC will soon be releasing a “user friendly” web based reporting tool which will give all registered stakeholders real time access to information to assist in checking invoice accuracy.

Truck Marshalling Area

As outlined in NSWNF 2011/070, SPC have identified a site for a Truck Marshalling area (TMA) at 15 Bumborah Point Road (adjacent to the CEF (the Customs Examination Facility where container x-rays are performed)).  SPC anticipate that construction will commence in October 2011 and will be operational in early 2012.  Upon implementation, PBLIS “early arrival” penalties will commence to deter truck arrival at the stevedore gate prior to commencement of the booked time zone.  Trucks will be permitted to wait at the TMA up to one hour before their allocated zone.  Further flexibility will be offered to country carriers in the use of the TMA.

Unforeseen events

Criteria for stevedores declaring an “Unforeseen Event”, particularly as it relates to IT outages, will be tightened with a revision to the PBLIS Mandatory Standards.  At the request of the CBFCA, SPC will maintain real time details of all “reviewed” and “pending review” unforeseen events on their web site.  Operational arrangements and associated definitions will also be a focus in dealing with trucks in the terminal during a time of an Unforeseen Event.”

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Sydney Ports Corporation Scraps Peak Pricing Plan – N.S.W. Government To Introduce New Regulations To Force Participants To Meet Performance Benchmarks

In May, 2010, the Sydney Ports Corporation presented industry with an overview of its plan for improving the throughput of containers at Port Botany.  A copy of the overview document can be found on our “Resources & Documents” page.

Sydney Ports Corporation has scrapped their earlier announced plan to introduce a Peak Pricing charge, and instead the ongoing costs of the Port Botany Landside Improvement Strategy (“PBLIS”) solution will be funded by a AU$10.00 per container increase in the wharfage charge levied on FULL import and export containers.

The NSW Government intends to introduce new regulations to force the stevedores and transport operators to cooperate with the introduction of the planned reforms.  Sydney Ports Corporation had hoped the major players and stakeholders would be able to sort out there problems without the need for regulation, however, they have conceded that regulation seems to be the only way there will be any reform.

The regulations are planned for introduction during the third quarter of 2010, and it is anticipated the PBLIS reform process will be in full swing by the fourth quarter of 2010.  One of the major points of the new system will involve a new Operational Performance Management (“OPM”) between stevedores and transport carriers that will include performance benchmarks for BOTH stevedores and truck carriers.  There will be a penalty system in place for both the stevedores and the truck carriers where they do not meet the specified benchmarks.

While this is a good thing overall, as the stevedores are finally on notice that lack of performance will cost them financially, the regulations will create issues in other areas.  For example, at the moment the stevedores have the option of not penalising a truck carrier where a truck doesn’t arrive for its scheduled time slot (such as delays caused by Sydney’s notoriously bad peak hour traffic which gets worse as each year passes – look at what happened when the M5 tunnel was suddenly closed to morning peak hour traffic recently by an accident, which is an all too common scenario), the stevedores will not have that same ability under the regulations currently proposed.  It is to be hoped the NSW Government will build in some sort of flexibility to allow for late arrivals due to circumstances beyond the control of the truck operators, and similarly for circumstances beyond the control of the stevedores if they are found to have fallen short of a specified benchmark.

As one reporter has said “The current PBLIS strategy has already made a major concession to transporters, by putting the peak period pricing regime on the back burner.  With clear, measurable and enforceable operational performance management standards, the current plan gives as much certainty to both parties as is humanly possible under the circumstances.

As for the M5 tunnel, allow an extra three hours and take a good book – something of “War and Peace” proportions.”

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Sydney Ports Corporation Wants To Add A Surcharge For Truck Container Movements During Peak Periods

Following on from the IPART review of the operations on Sydney’s wharves, the Sydney Ports Corporation have been granted the authority to implement procedures for reform on the waterfront. These procedures are currently underway and we believe that the reforms will take the form of 3 or 4 KPI’s (Key Performance Indicators) that will need to be achieved by the wharf stevedoring companies.

We will attempt to keep you informed as and when these KPI’s are advised to us.

Unfortunately we have discovered an issue that we feel is totally detrimental to all importers where the Sydney Ports Corporation, in consultation with the Federal Government, are looking at introducing a Port Peak Pricing charge. This charge will basically be imposed against the importer if they wish to collect their containers during the perceived daily peak period. At this stage the cost of the fee and the exact peak time is still unknown however we believe the fee to be around $100.00 to $120.00 per container and the period to range from 5.00am to 1.00pm.

We cannot see any benefit at all to this charge apart from forcing importers to change their warehouse times and their work practices or else face additional charges. For example, if your warehouse is similar to the 95% of other warehouses in Australia then they generally operate from 7.00 am to say 3.30 pm. Unless you pay the peak period charge you will not be able to receive your container within normal daily operations. Maybe if you are lucky enough to obtain a 1.00 pm or 2.00 pm time slot you might be able to receive the container in time to unpack that day, provided there are no delays loading trucks out at the wharf. Imagine if every importer attempts to get these slots to keep warehousing operation costs down? It will only mean that the port is quiet all day and the peak has been moved to 1.00 to 2.00pm. With only limited slots between this new peak period obviously not everyone can obtain a time slot.

The only other alternative will be to request the carriers to collect the containers during off-peak or shoulder periods and take them back to their yard for delivery during the importer’s normal warehouse hours. This, of course, will have a cost of roughly $250.00 for a 20’ and $350.00 for a 40’ when you allow for cartage to store, lifts, fuel surcharge and storage, making the peak period charge look the cheaper option at first glance.

Although the negotiations have progressed to an advanced stage, it still has not been ratified and can hopefully still be quashed. We know that the Transport Industry are strongly opposing this charge and have been actively seeking its demise through discussions with the Sydney Ports Corporation and the Minister, Joe Tripodi. The transport companies want what the importers want, and that is simply for the individual stevedores to implement procedures to work landside operations much more efficiently and be accountable for any delays instead of the Government to simply laying the congestion blame with importers and force them to change their operations or pay a premium.

Below is an extract from one carrier and I believe that this highlights the frustration that the Transport Industry are feeling and also it highlights the need for all of us to act now before it is too late. There is also a copy of a flyer detailing an important meeting set down for the 2nd of April, 2009, at the Stamford Plaza, Mascot, which will have up to date details of this issue as well as the platform for questions and answers.

“Hi Guys, this is very important that you attend and be very vocal from the floor as they will impose onto industry PEAK PRICING and that cost will have to be charged to the importer / exporter and they won’t be happy. The government is not listening to the transport associations solution for the problems at the port and we think it can be easy fixed.

1. The stevedores be penalised if they don’t turn the trucks around in the one hour time slot (they pay the detention)

2 .Empty container depots that are owned by stevedores open 24/5 like they expect transport companies.

3. They say it’s not about money, but they should put a $20 levy on all containers coming through the port.

4. All movements at the port be electronic for quicker turnaround.

Transport companies have changed their operations around and work 24/5 and in peak times 24/6.The only reason we get congestion and big ranks at the port is due to lack of equipment loading the landside transport. Companies are penalised by the stevedores when late or incur no shows so it is only fair they also be accountable for lack of performance.”

We will continue to chase our representative body to fight this charge and will also continue to support the transport companies in an effort to have this overturned, however we feel that maybe some input from the importers would be of assistance. If you feel strongly enough on this issue please send an email to the minister, Joe Tripodi at joe@tripodi.minister.nsw.gov.au . You may also like to voice your concerns with the Chamber of Commerce. There will be a symposium held at the Stamford Hotel in Mascot on 3rd of June, 2009, where this issue will be open for discussion. It is anticipated that Joe Tripodi will be in attendance to field questions.

The Sydney Ports Corporation is currently operating a test of operations on both DP World and Patrick’s wharves and are looking at truck arrival times, slot bookings based on each hour of operation and the individual ports performance. All this data will be used to assess the final decision. Below is a link to the Sydney Ports Corporation website where you can see the daily results of this test.


We will continue to monitor this situation and will let you know details of any developments as they come to hand.

© Lighthouse Agencies Pty Ltd. All rights reserved.

Sydney Wharf Stevedores – Guilty of Gouging?

Early September has always been the “traditional” start of the peak import season for Australia. Normally, import cargo volumes start to increase slowly from the beginning of September until they reach their full peak around early to mid-October, then they tail away back to more normal levels.

This year, however, things are different – at least in Sydney, anyway. Cargo volumes through Sydney’s major working port area for containerised cargo, Port Botany, have been steadily increasing for some years. This is a reflection of the strength of the Australian economy as it pertains to international trade. However, it seems the two main wharf stevedores, DP World and Patricks (now owned by Toll Holdings), have been a bit caught out. We are already seeing major delays for trucks trying to access the port to move containers, and the stevedores are bleating about how hard done by they are as they struggle to cope with the demand. I don’t have any sympathy for the stevedores as they’ve brought this situation on themselves through their own greed, but more of that later.

Following are extracts from some press releases by various participants on the waterfront. Hopefully these will give readers a better picture of the problems on the Sydney waterfront at the moment.

1. From the general manager of the Patrick Ports operations:

“There has been major congestion at Patricks Terminal over the past few weeks that has resulted in average times of 4-6 hours to conduct receivals and exports of containers. The problems are causing a “domino” effect with difficulty obtaining slot bookings and turn around times to the wharf increased dramatically. Along with all transport companies we are doing our utmost to keep all charges to a minimum but there will obviously be detentions that are above normal and possibly overtime charges incurred to try and prevent containers going into storage.

Below is a media release that helps explain the situation.

If you would like to discuss this further please call me anytime.
Bruce Gunter
General Manager

Patrick throwing everything at Port Botany congestion

Patrick’s Port Botany terminal manager David Phillips said the stevedore was “throwing everything” it could at relieving congestion caused by an unprecedented build up of import containers this week.

Patrick is training 60 new staff to drive straddles at the terminal, many having been transferred from Darling Harbour, which is due to close soon.

Mr Phillips said this morning (Friday, August 31) that volumes at the Port Botany terminal had not decreased since the Christmas peak.

“There is an unforeseen increase in volume that has not dropped off since September last year,” Mr Phillips said.

“This week and its problems are a direct result of a very busy shipping schedule, but primarily the build up of imports through lack of deliveries over the weekend.”

Mr Phillips said there had been very few take-ups of weekend slots, causing high stack densities at the terminal which was slowing the time it took to retrieve the boxes for each truck pick-up.

“We’re throwing everything at it, we really are,” Mr Phillips said.

“To handle that sort of volume, without stopping, you cannot predict that kind of increase.

“We’re seeing a peak in operation that’s extreme.”

Mr Phillips said Patrick had also temporarily extended the amount of time import containers would remain at the terminal before importers were charged storage fees.

Patrick is adding two new straddles next week and another three in the first few weeks of September.

The stevedore has closed its shipping operations three times so far this week in order to divert resources toward clearing containers from the docks.

Patrick and the Customs Brokers and Forwarders Council of Australia are encouraging the use of extra slots this weekend and particularly over the APEC long weekend starting September 7.

Mr Phillips said Patrick was not counting the Friday public holiday in Sydney as a free day.”

2. From DP World:

“Due to the low number of time slots booked for Friday 07/09 (170 imports) and Saturday 08/09 (60 imports) and the high number of import containers due in over the next few days and already on the ground at the terminal, an estimated 5000+ import containers will be on the ground come Monday morning.

We will be making available additional slots next week to help move these containers, however this will test the terminal’s roadside operational capacity. We are therefore anticipating higher than normal truck turn times from Monday 10/09 and continuing the rest of the week.

We encourage all transport operators to make use of the available timeslots on Friday and Saturday to reduce the number of containers in the terminal early next week and the demand for import timeslots.”

3. From a transport company:

“I think the crazy Christmas rush has come early. As most of you know we have experienced extensive delays at Patricks for the past three weeks due to the high volumes of containers. Looking at next week it is going to be even worse. Both terminals are going to be extremely busy and we are expecting slow turnaround times as well as a shortage of timeslots.

We have been forced to work Friday due to the number of containers available and with our clients not accepting deliveries on Friday, there will be a backlog of containers to deliver from our yard next week. Our main aim next week will be collecting containers from the terminal within the free storage time. We will do our best to meet your delivery dates and times but we will need people to be understanding and flexible by extending their hours of delivery.

With the shortage of timeslots we are expecting any late pre-alerts may incur storage.”

To add the difficulties of the transport companies, police are not allowing trucks to sit in the long queues outside the wharves as they have done in the past (perhaps due to the APEC summit?). Police are forcing the trucks to move on meaning the trucks then lose their position in the queue.

Ultimately, this means additional costs for importers and exporters by way of additional charges from the transport companies for truck waiting time, plus the possibility of storage charges being incurred on import containers due to the lack of available time slots.

There is one recurring theme coming from both stevedores. They both think that because they work 24/7 then so should all the other people involved in the import and export chain. The stevedores are quite happy to arrogantly try to impose their rule onto anyone else that has to use their services in some way. They care not that most importers are not major companies that have facilities that do or could work in such a way that meets the stevedores myopic views. Instead of trying to beat the community into submission and then crying because they can’t have it all their own way, perhaps they should do themselves a favour and work with the community rather than against it. Perhaps they should also make more staff & equipment available during normal working hours on normal working days? Now there’s a novel idea!

The stevedores used to allow 4 working days to collect containers before storage charges started. This meant that Saturdays and Sundays were not taken into account as part of the “free” period, and storage was never charged for those days. These days they only allow 3 days from the first day the containers are declared “available” for collection, and Saturdays and most public holidays are considered “working days” for the purposes of the stevedores “free” period calculations. This means long weekends are quite often a boon for the stevedores in terms of additional revenue from storage charges – kind of like “money for nothing” really.

For example, lets look at the long weekend created by the APEC summit in Sydney, over the period Friday 7 September, 2007 to Sunday 9 September, 2007. Suppose a container was declared first day available on Thursday 6 September, 2007. As businesses would not be working on Friday 7 and Saturday 8 September that leaves just that one day for ALL import containers to be collected from the wharf to avoid storage – a logistic nightmare impossible to achieve.

This sort of arrogance is why the Container Logistics Action Group (“CLAG”) was formed and has taken these issues to IPART (the Independent Pricing and Remuneration Tribunal) under the auspices of the Australian Competition and Consumer Commission who believe the stevedores have a case to answer in regard to probable collusion on pricing, and predatory practices using their duopoly to unfairly seek additional revenue.

The ACCC have provided CLAG with the authority to undertake collective bargaining with the stevedores on behalf of the landside parties that have to use the stevedores facilities (transport companies, freight forwarders, Customs brokers, importers, exporters).

© Lighthouse Agencies Pty Ltd. All rights reserved.